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Any eligible payments are processed and posted by the end of every qualifying month.
Yes, you can apply, however, if proof is not submitted, we will have to deny your case. Proof of U.S. Citizenship status is a federal requirement, without this verification, we cannot release funding.
Yes, a new application and submission of documentation is required each year.
Once your application has been reviewed and you are determined eligible, you will receive a ‘NOTICE OF ELIGIBILITY’ letter. This letter will outline the program you are eligible for and the amount(s) of assistance you qualified for. If you submitted an online application, you will receive an email with a link to the letter. If you applied with a paper application, the letter will be sent to you in the mail.
Please contact CPS Energy for arrangements or contact United Way at 210-227-4357 to seek assistance during our processing period.
Online application allows Clients to apply directly to our program.