Why were my books rejected?

We do not accept Amazon deliveries from Amazon Logistics (in-house contractor) because they do not have a return policy. All Amazon Logistics returns are not kept track of, as they are rejected at the door. Any other delivery method is fine (USPS, UPS, FedEx). 

All books must be paperback. Hardback, leather-bound, or spiral-bound are not allowed. 

All inmates are allowed a maximum of three (3) books per week. Any books received that are in excess of the allowable limit will be returned to sender. 

Inmates can receive books from established book stores (Barnes & Noble, Thriftbooks, Books-a-Million), as long as they are shipped direct from them. They can also receive books from publishers as well. Also, we do not accept from third-party vendors (selling through Amazon Marketplace, etc.).

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1. Why was my mail returned?
2. Why were my pictures returned?
3. Why were my books rejected?
4. Where is my mail?
5. Where is my inmate’s check/money order?