I was certified for Utility Assistance, when should I expect my payment to be made?
Any eligible payments are processed and posted by the end of every qualifying month.

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1. I was certified for Utility Assistance, when should I expect my payment to be made?
2. I qualified for help last year, why do I always have to re-apply each year?
3. My neighbor turned in her application after me, but she was helped first. Why is that?