Bexar County Environmental Services Department Warns Against Phone Scam
Employees in the Bexar County Environmental Services Department have fielded numerous calls from residents stating that a person is calling them and informing them that they have an open code violation case against them with the County.
The scammer then provides a fraudulent six-digit confirmation number and instructs the resident to call back to a 1-800 number.
Bexar County will not call residents and demand payment over the phone or redirect them to another phone line. If a resident would like to verify the authenticity of a call, they may hang up and call back the department directly at 210-335-6700 or email the County’s code compliance at firstname.lastname@example.org.
“Our department would never call and demand payment over the phone,” stated Andrew Winter, Environmental Services Director. “Our policy is to always try to work together with the property owner to ensure compliance. Any payment request would originate from the courts, should the owner choose not to comply.”
For more information on the Environmental Services Department, please visit the Environmental Services website.