Inmate – How to Send Money or Care Packages

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Send Money via Access Corrections

The Bexar County Sheriff's Office is utilizing Access Corrections Secure Deposits for sending money to your loved ones. There are several convenient ways you can quickly and easily deposit money into his or her trust fund.

Online:

By Phone:

  • You may call 866-345-1884 anytime. Live bilingual agents are available 24/7.

In Person:

  • Payments are accepted by participating retail locations. For more information and to find locations please visit the Cash Pay Today website or call 844-340-CASH (2274)

Smart Phone App:

  • The Access Corrections application is available from the Apple Store (iOS Devices) or from Google Play (Android Devices).
Download it on the Apple App Store
Get It On Google Play

Send Care Packages via Access SecurePak SecurePak

All care packages can be ordered through Access SecurePak for sending gift packages to your family or friends in the Bexar County Adult Detention Center. Choose from a wide variety of kits containing snacks, meats & cheeses, seafood, candy and stationery items. All products and items have been approved by the Detention Center and will be sent directly to your loved one. There are two ways to place orders through SecurePak.

Online:

By Phone:

  • You may call 1-800-546-6283 to place an order by phone.


SEND CARE PACKAGES VIA KEEFE

Keefe Group is the vendor responsible for providing and delivering commissary, including Securepak®. Individuals have the privilege of purchasing commissary items (hygiene, correspondence, food, and drinks) twice a week from a cart in a direct point of sale system. Care packages (Securepak®) can be purchased by family and friends for incarcerated individuals. Care packages can be ordered through bexarcountypackages.com or 1-800-546-6283. The average processing and delivery time frame for Securepaks® is five days.

For general inquiries regarding commissary, please contact 1-210-335-5074 or 1-800-325-8998.

Send Mail, Books, Photos, Etc.

To send other items such as letters, cards, photos, or books please see our Contact an Inmate page.


BCSO Ombudsman

Please email us if you would like to submit a compliment, concern, or complaint regarding orders/care packages or refunds.

This email is NOT monitored 24/7 (only during regular business hours).

You may also reach us by calling 210.335.5560.