SEND CARE PACKAGES VIA KEEFE
Keefe Group is the vendor responsible for providing and delivering commissary, including Securepak®. Individuals have the privilege of purchasing commissary items (hygiene, correspondence, food, and drinks) twice a week from a cart in a direct point of sale system. Care packages (Securepak®) can be purchased by family and friends for incarcerated individuals. Care packages can be ordered through bexarcountypackages.com or 1-800-546-6283. The average processing and delivery time frame for Securepaks® is five days.
For general inquiries regarding commissary, please contact 1-210-335-5074 or 1-800-325-8998.
Send Mail, Books, Photos, Etc.
To send other items such as letters, cards, photos, or books please see our Contact an Inmate page.
BCSO Ombudsman
Please email us if you would like to submit a compliment, concern, or complaint regarding orders/care packages or refunds.
This email is NOT monitored 24/7 (only during regular business hours).
You may also reach us by calling 210.335.5560.