The Direct Client Services Division of the Department of Community Development provides financial assistance for utility payments and administers the Pauper Burial program.
The Direct Client Services Division receives funding from the State to offer financial assistance to eligible County residents for electric and natural gas bills. This assistance is designed to prevent utility disconnection and to assist households in becoming self-sufficient.
We are not accepting application requests for
We are currently working on applications received October 31, 2017 - November 3, 2017. If your application was submitted during this period, you will receive a Notice from Bexar County by mail before November 17, 2017.
are in danger of disconnection, please contactCPS
Energy at (210) 353-2222 for payment arrangements.
United Way at 211 for agencies that may be able to help you.
Energy Assistance - CEAP
In order to receive assistance through Comprehensive Energy Assistance Program (CEAP) the applicant must
Be a U.S citizen, qualified alien or of verified legal immigration status
The following documents must be provided to determine eligibility:
U.S Passport or Certificate of U.S Citizenship or Certificate of Naturalization
If you can not provide those documents then you would need the following:
Valid state issued Driver License or state issued Identification Card and
Birth Certificate or
Valid Voter Registration ID Card
For a listing of acceptable documents, please see the resource section located on this page.
Priority for utility assistance is given to low-income households below:
Elderly (60 years or older)
Families with children 5 years of age or younger
In danger of losing power?
If you have received a red disconnection notice please call 210-335-3666 Monday through Friday between the hours of 8:00 a.m. to 4:00 p.m. Please note, only a limited amount of appointments are given daily.
If you are in danger of being disconnected, please contact CPS Energy at 210-353-2222. For payment arrangements call 210-353-2222. You may be eligible for an extension and/or installment plan to avoid disconnection of services.
You may contact United Way at 211 for agencies that have funding in your area.
Energy Assistance - REAP
In order to receive assistance the applicant must: