The Department of Behavioral Health Staff
Gilbert R. Gonzales
Director, The Department of Behavioral Health
Gilbert Gonzales has more than 30 years of experience in the field of substance abuse and mental health, crisis prevention and in treatment provision as a clinician, university faculty, project/program director and policy advisor. Throughout his career, he has led strategic planning, treatment and policy development, and training. He has also led systems to change initiatives that help mental health and substance abuse service providers promote collaboration and build service capacity in support of diverse populations.
Born and raised in San Antonio, Texas Mr. Gonzales received his Bachelor's Degree in Political Science and his second Master's degree from Trinity University in Clinical Psychology. His first Master's Degree, a Masters in Public Service, was obtained from Western Kentucky University in Bowling Green, Kentucky. He has been licensed in Texas as a Licensed Professional Counselor, and as a supervisor of Counselors by the Texas State Board of Professional Counselors. Mr. Gonzales was also licensed as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Certification Board of Alcoholism and Drug Abuse Counselors. He is certified as a Trauma Resolution Therapist and a Supervisor of Trauma Resolution Therapists and is also certified in Critical Incident Stress Debriefing.
Mr. Gonzales began as a Psychologist for Harris County MHMRA evaluating and providing treatment to jail inmates in a maximum-security setting. He then began program development and administrative leadership in various mental health and forensic settings throughout his career. He has been responsible for the development of program, policy, and implementation for community-wide jail diversion services for persons with mental illness who come in contact with law enforcement and for offenders with mental impairments within Bexar County and the City of San Antonio, Texas. As Director of Diversion Initiatives, the jail diversion programs developed have received the American Psychiatric Associations "Gold Award" for Program Innovation and the National "Program Service Excellence Award" from the National Council of Behavioral Healthcare. Additionally, Mr. Gonzales has contributed to many articles and has published "Out of Jail and Into Treatment", Behavioral Healthcare; August 2006, Vol 26, No. 8, pages 24-27. He is a Substance Abuse and Mental Health Services Administration (SAMHSA) reviewer for Jail Diversion and Specialty Courts programs at the national level and has provided evaluation and consultation in multiple administrative and clinical settings.
Mr. Gonzales has served as a member of the Federal Substance Abuse and Mental Health Services Administration's (SAMHSA) National Leadership Forum for Behavioral Health and Criminal Justice Services, the National Stepping Up Initiative, the White House Data Justice Initiative and is currently a member of the Board of Directors for the National Association of Counties (NACo) as well as serving as the Vice President of the National Association of Community Behavioral Health Disabilities Directors.
Prior to his professional career, Mr. Gonzales served as an Infantry Officer in the US Army (Bravo Company, 4/54th Infantry Division, Air Assault) and was honorably discharged with a commendation for having successfully streamlined policy and procedures for detained soldiers waiting for disposition in returning or leaving the army due to committed offenses.
Velma Gettelman, MA, LPC-S
Manager, The Department of Behavioral Health
Velma Gettelman, MA, LPC-S, has 20 years of experience in the criminal justice and mental health field. She joined Bexar County Department of Behavioral and Mental Health in 2014, after 15 years with Bexar County Juvenile Probation Department. Mrs. Gettelman received her Bachelor’s Degree in Psychology from Our Lady of the Lake University. Her first Master’s degree is in Counseling and her second Master’s is in Human Resource Management. Continuously pursuing her passion for learning, Mrs. Gettelman was also an adjunct professor at San Antonio College.
She has held various leadership positions and provides extensive expertise in planning and curriculum development. Mrs. Gettelman has been licensed in Texas as a Licensed Professional Counselor, and as a supervisor of Counselors by the Texas State Board of Professional Counselors. As a Licensed Professional Counselor-Supervisor, Mrs. Gettelman has extensive clinical experience in direct service providing treatment for adolescents, families, and adults. Her wealth of experience in program and clinical service delivery has greatly enhanced the Departments ability to increase and strengthen the County’s mental health public safety net.
Melissa D. Lucio
Senior Program Analyst, The Department of Behavioral Health
Melissa D. Lucio joins the newly created Bexar County Mental Health Department as its Senior Program Analyst after more than 21 years with the Texas Department of Criminal Justice. Ms. Lucio has held various positions within the Adult and Juvenile Criminal Justice system and provides expertise in the areas of substance abuse treatment/services, contract compliance monitoring, quality assurance, and program development.
As a Licensed Chemical Dependency Counselor since 1991, Ms. Lucio has extensive clinical experience in direct client services providing treatment and referrals for youth & adults to include group counseling. Ms. Lucio has a Bachelor’s Degree in Psychology from the University of Texas Rio Grande Valley and received a Certification as a Staff Trainer from the Sam Houston State University at Huntsville. Her background in behavioral health services is an asset to the Department’s ability to examine program effectiveness in an effort to best address the needs of Bexar County citizens.
Substance Abuse Program Manager, The Department of Behavioral Health
A lifelong San Antonian, Dr. Allen Castro received his Bachelor’s Degree in Psychology from St. Mary’s University; a Master’s Degree in Public Affairs from the LBJ School; and a Ph.D. in Community Psychology from the University of Texas at Austin. Since graduating from college, Dr. Castro has worked as a Budget and Performance Analyst with the Legislative Budget Board (LBB) where he was assigned to multi-billion dollar state agencies such as the Texas Department of Mental Health and Mental Retardation (MHMR), the Texas Commission on Alcohol and Drug Abuse (TCADA), and the Texas Council on Offenders with Mental Impairments. Dr. Castro spent four years as the Assistant Director for the Child and Adolescent Mental Health Department and as the Network Operations Administrator for the Center for Health Care Services, Bexar County’s local Mental Health Authority (MHA).
Fifteen years ago, Dr. Castro was recruited by Commissioners Court to focus on child abuse and neglect prevention and intervention. Since then, Dr. Castro has raised millions of dollars for the Bexar County Children’s Court as well as developed and implemented numerous treatment courts and jail diversion initiatives within the County. Dr. Castro has also focused on numerous victims services interventions such as the creation of the Family Justice Center – a one-stop service center devoted to victims of domestic violence as well as Project WATCH (What About The CHildren?) – a strategic plan for service delivery to children who witness domestic violence. Dr. Castro served as the founding manager of the Bexar County Reentry Council – a think tank and working group devoted to individuals leaving incarceration and coming back into the community.
As the founding Substance Abuse Program Manager, Dr. Castro is the lead staff person assigned to the Joint Opioid Taskforce. He is also responsible for the creation of a system of care and jail diversion strategy for justice-involved substance abusers.
Dr. Castro has served as a board member for the Mental Health Association of Texas (MHAT), the Texas Association of Drug Court Professionals (TADCP), and the Texas Council on Offenders with Mental Impairments. Dr. Castro has served as an Adjunct Professor in the School of Public Administration at the University of Texas at San Antonio (UTSA). He is a former Ford Foundation Fellow, the recipient of the San Antonio Business Journal’s “40 under 40: Rising Stars of San Antonio,” and the Doctoral Achievement Award from the West San Antonio Chamber of Commerce.
Dr. Castro is currently on the board of Pay It Forward – Clean & Sober Living as well as the Criminal Justice Advisory Committee of the Alamo Area Council of Governments (AACOG). Dr. Castro is also the lead staff person assigned to the Hidalgo Foundation of Bexar County which focuses on public/private partnerships in the fields of literacy and child abuse and neglect.