Winter Storm Resource Guide
Bexar County has compiled a list of resources for constituents. This information will be updated as needed. Please be sure to verify information by visiting websites and making phone calls.
Protect the Four P’s: People, Pets, Pipes, & Plants
- People: Keep warm, stay inside, if possible. If you need to go out, dress in layers and wear hats, gloves and an appropriate coat. Avoid overexertion, as cold weather puts added strain on your body.
- Pets: Bring pets inside, and move other animals or livestock to sheltered areas. Keep adequate food and water available.
- Pipes: Disconnect outdoor hoses; drain and store in protected area. Wrap exposed faucets and pipes - including those outside the house or in unheated crawl spaces, attics, garages and other areas. If you do have a pipe burst, see here https://bit.ly/3aq6qUL to quickly turn off your water supply.
- Plants: Bring potted plants inside or store in garage near interior wall to provide extra warmth and protection from wind. For cold-sensitive outdoor plants, put down extra mulch and consider covering with a cloth fabric of some kind to shield the plants from wind and frost.
The City and County will open seven warming centers to offer short-term emergency shelter starting this Thursday, December 22, 2022, at 3 p.m. Anyone coming to the center should bring clothes, supplies and medicine. The centers are accessible and inclusive. Kennels will be available in a separate area for pets at Normoyle, South Side Lions and Garza centers.
- Normoyle Community Center 700 Culberson Ave, 78225
- South Side Lions Senior Center 3303 Pecan Valley Drive, 78210
- Garza Community Center 1450 Mira Vista, 78228
- Christ the King Lutheran Church – 1129 Pat Booker Road, Universal City, 78148
- Emergency Services District 5 – 7120 E. 6th Street, Somerset, 78069
- Emergency Services District 3 – 23103 Bulverde Road, San Antonio, 78259
- Emergency Services District 7 – 11617 Galm Road, San Antonio, 78254
Staying Warm and Safe
- Wear loose layers of clothing, which help to keep in body heat.
- To prevent carbon monoxide poisoning, use generators, pressure washers, grills, and similar items outdoors ONLY.
- You can use extra towels or blankets near windows or doors to prevent warm air from escaping.
- Close blinds and curtains and make sure all windows are tightly shut.
- Avoid caffeine and alcohol.
- Continue to eat, your body needs the energy to stay warm.
- Check on your friends and neighbors, especially the elderly.
- Even if you're without power in your home, your home is still the safest place you can be right now.
- Stay off roadways and be careful walking on outdoor surfaces.
- Stay tuned to trusted sources for updates and information.
Portable space heaters are often used to heat rooms and homes. If not used properly, they can cause fires, severe injuries, and death. If using a portable heater, remember these important safety tips:
- Keep heaters at least 3 feet from anything that can burn, including furniture, carpets, curtains, and people.
- Place heaters on solid, non-flammable surfaces.
- Never block exits with a heater and keep them out of the way of foot traffic.
- Keep children away from heaters.
- Always plug heaters directly into wall outlets – NEVER use an extension cord.
- Turn off and unplug space heaters when leaving a room or going to bed.
- Protect yourself from carbon monoxide (CO) poisoning by installing a battery-operated CO detector and never use generators, grills, camp stoves, or similar devices indoors.
- Remember: 9-1-1 is ONLY for emergencies.
Having reliable information from trusted resources allows you and your family to make informed decisions during a storm.
- Weather Updates: https://www.weather.gov/ewx/
- Local Traffic Updates: https://www.sanantonio.gov/PublicWorks/News-and-Media/Street-Closures
- Bexar County Updates: https://www.bexar.org/
- State Traffic Updates: https://drivetexas.org/
- State Traffic Updates: https://drivetexas.org
- CPS Energy Outage Map: https://www.cpsenergy.com/en/customer-support/outage-center.html?cid=homepagetile
- San Antonio Water System: https://www.saws.org/beready/
- Via Metropolitan Transit: https://www.viainfo.net/
- Bexar County Office of Emergency Management: https://www.bexar.org/818/Winter-Storms-and-Extreme-Cold
- If you need assistance or food: 211texas.org or call 2-1-1