Community Resources

CEAP - Comprehensive Energy Assistance Program

The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education.

Requirements:

In order to receive assistance through Comprehensive Energy Assistance Program (CEAP) the applicant must:

• Reside in Bexar County
• Have income that does not exceed 150% of the Poverty Income Guideline (PDF) set by the Federal Government
• Be a U.S citizen, qualified alien or of verified legal immigration status

Proof of Eligibility:

The following documents must be provided to determine eligibility:

• U.S Passport or Certificate of U.S Citizenship or Certificate of Naturalization for at least one person in the household.

If you can not provide those documents then you would need the following:

• Valid state issued Driver License or state issued Identification Card and
• Birth Certificate or
• Valid Voter Registration ID Card

For a listing of acceptable documents, please view the Application Process Document (PDF).

Priority Assistance:

Priority for utility assistance is given to low-income households:

• Elderly (60 years or older)
• Disabled
• Families with children 5 years of age or younger

For additional assistance, please contact us at 210-335-3666.

Mailing Address:

Bexar County Economic & Community Development
ATTN: Community Resources
233 N. Pecos, Suite 590, San Antonio, Texas 78207

Pauper Burial Assistance

Bexar County provides a simple, respectful, and dignified service for families with no funding for a funeral/burial service. Families with a life insurance policy, pre-need agreement with a funeral home or have purchased a cemetery plot are not eligible for assistance. This program does not give financial support to help with funeral/burial agreements already made. All honorably discharged veterans and spouses can be buried at Ft. Sam Houston National Cemetery if eligible. The next of kin will be charged a $28.00 fee payable to the contracted funeral home.

Individuals that may qualify for assistance are:

• Deceased individual living in Bexar County 30 days prior to death.
• Having died of natural causes
• With no life insurance
• Without a pre-need with a funeral home
• Without having purchased a cemetery plot
• Without a Will.

If you need additional information regarding Pauper Burial Assistance please call 210-335-0757.

Documents:

• Application Process: What You Need to Know (PDF)
• Bexar County Energy Assistance Programs (PDF)
• Texas Department of Housing and Community Affairs
• SSA Online Account Process (PDF)
• Employment Verificiation (PDF)
• Declaration of Income Statement (PDF)
• Acceptable Forms of U.S Citizenship (PDF)
• DCSSA: Healthcare.gov Flyer (PDF)

Other Energy Resources:

• Disconnection Notice: If you have received a red disconnection notice please call 210-335-3666 Monday through Friday between the hours of 8:00 a.m. to 4:00 p.m. Please note, only a limited amount of appointments are given daily. 
• Payment Arrangements: If you are in danger of being disconnected, please contact CPS Energy at 210-353-2222. You may be eligible for an extension and/or installment plan to avoid disconnection of services. 
• Other Resources: United Way offers services free and confidential information for a variety of services, call 2-1-1 or 227-HELP