Community Resources

Division Overview

The Community Resources Division of the Economic and Community Development department provides financial assistance for utility payments and administers the Pauper Burial program.

The Community Resources Division receives funding from the State to offer financial assistance to eligible County residents for electric and natural gas bills. This assistance is designed to prevent utility disconnection and to assist households in becoming self-sufficient.


    Community Resources

    Presently, we are processing utility assistance applications received in July 2018. Notices of outcome are being mailed and/or emailed accordingly.

      If you are in danger of disconnection, we recommend you call CPS Energy at (210) 353-2222 to make payment arrangements to avoid disconnection.

    To request information on agencies that may have funding for utility assistance, please contact United Way at 211 or (210) 227-4357.

    Thank You!

View Our Assistance Programs:

  1. REAP - Energy Assistance
  2. CEAP - Energy Assistance
  3. Pauper Burial Assistance

REAP - Resident Energy Assistance Program

This program provides utility assistance to CPS Energy ratepayers experiencing a financial hardship residing outside the city limits of San Antonio. Priority is given to individuals who are elderly, disabled, or a household with children 16 years of age and younger or a ratepayer enrolled in CPS Energy’s Critical Care Program. 

In order to receive assistance the applicant must:

  • Be a CPS Energy customer
  • Reside outside the of San Antonio city limits 
  • Have income that does not exceed 125% of the Poverty Income Guideline (PDF) 
  • Reside in any of the following counties: Atascosa, Bandera, Bexar,Comal, Guadalupe, Kendall, Medina or Wilson.

For additional assistance, please contact us at 210-335-3666 or email us!

Mailing Address:

Bexar County Utility Assistance
233 N. Pecos, Suite 590
San Antonio, Texas 78207

Other Energy Resources:

  • Disconnection Notice: If you have received a red disconnection notice please call 210-335-3666 Monday through Friday between the hours of 8:00 a.m. to 4:00 p.m. Please note, only a limited amount of appointments are given daily. 
  • Payment Arrangements: If you are in danger of being disconnected, please contact CPS Energy at 210-353-2222. You may be eligible for an extension and/or installment plan to avoid disconnection of services. 
  • Other Resources: United Way offers services free and confidential information for a variety of services, call 2-1-1 or 227-HELP