Administration and Support Divisions

James Serrato

Administration and Support Bureau
Assistant Chief Deputy James Serrato

The primary purpose of the Administration and Support Bureau is to provide support and direct services to employees of the Bexar County Sheriff's Office, the citizens of Bexar County, and outside agencies.

The Bureau consists of sworn and non-sworn personnel that are assigned to specialized units including Internal Affairs, Public Integrity Unit, Court Security and Transportation, Training, Research and Development Unit, Technical Services, Finance and Budget, Human Resources, Public Safety Communications and Central Records. We strive to meet agency goals by maintaining the highest standards in training, accountability, transparency, management of agency operations, and the efficient utilization of available resources.

TitleName Phone / Email
Assistant Virginia Massey210-335-6010
Email Virginia Massey 
Executive OfficerCaptain Roland Schuler210-335-6010
Email Roland Schuler 
Dividing Line
Ottis Hutchinson

Budget and Support Services Division
Director Ottis Hutchinson

The purpose of Budget & Support Division is to provide innovative, courteous, and professional services to our customers. We support operational units within the Sheriff’s Office by optimizing their productivity and ensuring their safety, while being ever-mindful of our responsibility to be good stewards of scarce public resources.

Title NamePhone / Email
AssistantSydnia I. Alcorta
210-335-6025
Email Sydnia I. Alcorta
Human ResourcesMaria Levine210-335-6242
Email Maria Levine
Central RecordsInmate Information210-335-6201
Central RecordsReports210-335-6095
Inmate BankingN/A210-335-6287
Email Banking 
Dividing Line

Adult Detention Bureau Administration

The primary purpose of the Adult Detention Bureau is to deliver detention services and conduct operations necessary for the protection of society and incarcerated persons. We strive to provide a safe environment by maintaining the well-being of the incarnated, maintaining the appropriate due process, protecting constitutional rights, and providing support services to assist with quality of life.

TitleNamePhone / Email
AssistantLupe Bueno210-335-6218
Email Lupe Bueno 
Dividing Line
Ruben Vela

Adult Detention Administration and Operations Division
Deputy Chief Ruben Vela

The primary purpose of the Adult Detention Administration and Operations Division is to deliver detention services and conduct operations necessary for the protection of society and incarcerated persons.

TitleNamePhone / Email
Administrative Captain
Captain Avery Walker
210-335-6219
Email Avery Walker 
Booking Operations Section
Captain Joel Janssen
210-335-6219
Email Joel Janssen 
Jail Support Services and Programs Branch
Captain Louis Valdez
210-335-6219
Email Louis Valdez