- Public Safety Communications
- Communications Division
- Administration Division
- Operations Support Offices
- Jail Support Services
Picture yourself sitting in a dark room looking at several computer screens and talking to voices from faces you will never see. This is what the employees in the Public Safety Communications Center do every single day. They connect the anxious conversations of terrified victims, informants and citizens with committed deputies. They are the calming influence for all of them.
The Public Safety Communications Center (PSCC) is the second largest 9-1-1 Public Safety Answering Point in Bexar, Comal and Guadalupe counties. The PSCC is responsible for three primary functions:
- Answering emergency (9-1-1) and non-emergency telephone calls for law enforcement, fire, medical requests as well as calls from citizens requesting information and other agency requests.
- Dispatching field units responding to requests for service by the public or performing some sort of officer initiated activity like traffic stops, serving warrants and serving the civil process
- Entering and managing TCIC/NCIC criminal justice records, most notably Protective Orders, Missing Persons and Stolen Vehicles into state and federal databases.
The Communications Office is the official source of Public Information for the Bexar County Sheriff's Office.
The Chief Communications Officer and staff handle all media inquiries and responses. The Communications Office staff maintains the official Bexar County Sheriff's Office website. In addition to providing the latest news from the Bexar County Sheriff's Office, the website provides information on important services to citizens.
The Communications Office is also responsible for internal communications. They produce a monthly newsletter that provides employees with news and updates on issues or events related to the Bexar County Sheriff's Office.
The Bexar County Sheriff's Office Administration Division supports the daily operations of the agency through four areas:
- Personnel Services
- Applicant Processing
- Open Records
- Record Archives
The BCSO Administration Division manages the Human Resources functions for over 1890 positions, including law enforcement and detention licenses for the agency's 1550 full-time, part-time and reserve deputies.
Operations Support includes several departments including:
Central Records serves as a support division for Law Enforcement, Detention and Judicial Services and provides information and identification services. Central Records information service provides inmate information and enters offense and assignment reports. Central Records identification services staff include experts in fingerprint classification and research.
Entry Level Positions into Central Records are always OPEN.
The Records and Identification Clerks is a great entry position for the Sheriff's Office.
As a Records and Identification Clerk for the Bexar County Sheriff's Office your duties will include:
- Entering police reports into Criminal Justice Information System (CJIS) database
- Accomplishing fingerprinting for public use
- Responding to requests of agencies within and outside the Sheriff's Office for copies of criminal histories and record checks
- Answering inquiries from the public on inmates incarcerated for bonding information
- Comparing fingerprints of individuals placed in the custody of the Sheriff to ensure that the person is correctly identified and to verify that other charges are not pending (warrants) against him.
- Conducting training on a one-to-one basis in order to increase the effectiveness of fellow employees towards their respective duties
If you are interested in applying for the Records and Identification Clerk position, please go to Bexar.org to apply.
The Business Office is responsible for all financial matters at the BCSO, including accounts payable and accounts receivable. The Business Office Staff reviews and processes all service, technical and training requests in support of the daily law enforcement and detention operations. The Business Office ensures the proper use of all appropriated taxpayer funds.
Technical Services coordinates the technology needs for the BCSO. They provide 24 hour support for troubleshooting hardware and software issues., server administration, user logins, permissions, passwords and security issues for various computer applications. Tech Services also plays a vital role as IT Liason with all other law enforcement agencies and their IT Staffs.
The BCSO Warehouse staff is responsible for procuring all required supplies and materials utilized by the Bexar County Sheriff's Office. Located within the Adult Detention Center they disperse supplies and materials to almost a dozen locations.
Jail Support Service includes several departments including: Jail Programs:
While inmates are housed in the jail, they are able to take advantage of numerous educational programs (none of which are taxpayer-funded) including classes on parenting, money management, and drug and alcohol addiction. Our goal is to help inmates gain insight and guidance and acquire the tools they need to lead successful lives once released from jail.
The Jail Programs staff, in conjunction with community-based organizations and numerous volunteers, is committed to improving the lives of detainees so they can reach their full potential and meet the Sheriff's commitment to keep the citizens of Bexar County safe.
The following are the different areas within Jail Programs that civilians work in and help support the Sheriff's Office and it's goals:
- Education Services with a certified Vue Testing Center offers GED classes
- Law Library dispenses general reading books to inmates
- Match/Patch (Mothers and their Children / Papas and their Children) brings incarcerated parents and their children together
- Social Services provides hygiene packages to indigent inmates and provides gifts for the annual Christmas celebration
- Re-Entry Programs assesses inmates for highest risk to recidivate; provides case management and referrals to community based resources.
The Clothing Department receives, stores, safeguards and releases personal clothing and medications belonging to inmates incarcerated in the Bexar County Adult Detention Center 24 hours a day. Clothing properties include all intake and release property of clothing, prison bags of clothing, disciplinary detention bags confiscated property bags, excessive property bags, court property bags and work release property bags. Entry Level Positions in the Clothing Department are always OPEN.
The Clothing/Property Tech position is a great entry position for the Sheriff's Office.
As a Clothing/Property Tech for the Bexar County Sheriff's Office your duties will include:
- Receiving, recording and storing inmates personal clothing and property and issuing receipt to inmate.
- Providing inmates with detention clothing and bedding
- Retrieving and preparing inmates personal clothing and property for inmates release, transfer or court appearance.
- Restocking clothing and bedding issues for inmates.
- Investigating missing or damaged inmate property and preparing missing property report if required.
- Preparing monthly statistical reports pertaining to the activity in the Clothing room
- Answering questions and complaints regarding the availability of clothing or the status of missing clothing items.
- Notifying transferred inmates family members by form letter of inmates personal clothing available for release
If you are interested in applying for the Clothing/Property Tech position, please go to Bexar.org
The Laundry Department provides laundry services for all inmates incarcerated at the Bexar County Adult Detention Center. Inmates also contribute their labor to wash, dry and fold clothing and bedding items, smocks, mop heads and sandals. Employees exchange clean and serviceable clothing and bedding items for all inmates, once weekly, in accordance with the Texas Commission on Jail Standards.
The Banking Department operates 24/7, 365 days a year, assuring the highest quality and most efficient service to every external client, department partner, offender and released person. Banking services cover inmate trust fund management, property safekeeping, directory assistance, narcotics funds management and liaison activities. Entry Level Positions in Banking Services are always OPEN.
The Inmate Banking Clerk position is a great entry position for the Sheriff's Office.
As a Inmate Banking Clerk for the Bexar County Sheriff's Office your duties will include:
- Inventorying and logging detained individuals funds and personal property during the booking process and storing the items in the vault.
- Establishing detained individuals trust funds by entering detainees personal property into computer.
- Posting credits and debits such as funds received, commissary items and newspapers to inmates accounts.
- Delivering newspapers and account balance receipts to inmates.
- Balancing cash drawers each day at close of shift by entering into computer.
- Separating, collating, closing Trust Funds upon release of transfer of inmate from Adult Detention Center.
- Preparing checks as required on transfer or otherwise authorized by inmate.
- Responding to questions and inquiries concerning inmates accounts.
If you are interested in applying for the Inmate Banking Clerk position, please go to Bexar's job website.
Hiring Process for Civilians: All civilian applicants must apply online to be considered for a position.
The hiring department will contact qualified applicants to schedule interviews. If you are selected to continue with the hiring process, your name will be forwarded to Applicant Processing for further screening. Applicant Processing will then contact you to set up the following appointments:
First Appointment with Applicant Processing:
Applicant Processing will contact you to bring in the following original documents:
- Texas driver's license
- Proof of eligibility to work in the US (US Passport, Birth Certificate, Social Security Card or Permanent Resident Card)
- Proof of education: Official sealed transcripts from either High School or College
- DD214 if applicable
Every employee, civilian or sworn, that works within the Adult Detention Center is screened for Tuberculosis (TB). If the position you are being considered for is within the Adult Detention Center, you will need to have a TB screening. If a TB test is required your initial appointment with Applicant Processing will need to be on a Monday, Tuesday, or Wednesday in order for you to return for the TB test reading 48 hours later.
During your initial appointment with Applicant Processing, the following will be completed:
- A Conditional Offer of Employment specifying your position and steps remaining in your screening process
- An Authorization for Release of Personal Information
- Copies will be made of your original documents that were requested (driver's license, proof of eligibility to work in the US, proof of education, DD214)
- You will be given a copy of the Civilian Personal History Statement. Applicant Processing will review this document with you verifying you understand what needs to be completed. You will take the document with you to complete.
- A credit report will be need to be obtained and submitted. The Civilian Personal History Statement includes instructions on where to get the credit report and how it needs to be submitted.
- You will be given a FAST Pass to set up an appointment for fingerprints.
- A TB test will be done, if applicable for the position
Second Appointment with Applicant Processing
If you received a TB test, you will need to return 2 days (48 hours) after your first appointment. If you did not receive a TB test, you will need to return your completed Personal History Statement within 1 week from your initial appointment. During this second appointment, the following items will be completed:
- Applicant Processing will review your completed Personal History Statement and credit report, addressing any questions or concerns
- TB test reading
After your completed Personal History Statement has been returned, Applicant Processing will begin your background investigation. In the event a record does appear on your fingerprint results, you will need to bring in disposition paperwork from the court regarding each charge. Civilians are held to the same standards as our officers in regard to prior charges. Civilians may not have been convicted nor received deferred adjudication for a Felony or Class A misdemeanor. Any Class B convictions or deferred adjudications must be from 10 years ago or longer. Any non-traffic Class C convictions or deferred adjudications must be from 3 years ago or longer. Civilians may never have been convicted of or placed on community supervision for any offense involving family violence.
Once your background investigation has been cleared, you will be notified by Applicant Processing. You will then be scheduled for a wellness exam, and a psychological exam if applicable to your position. You will be advised of the proper time to submit a two weeks' notice for your current employer.