Video Visitation Center

The Visitor Video Visitation System is available to Bexar County for offsite visits ONLY at this time.

The TouDouze Video Visitation Center is located at 222 S. Comal Video Visitation Center (2 blocks south from the Main Jail).


  • You MUST register for a ICSolutions account to schedule a visit, register now!
  • Once registered you may log in and schedule a visit.
  • Registration and scheduling may also be completed at the Video Visitation Center during operating hours listed.

For help with registration, scheduling, technical issues or to troubleshoot a problem, please contact ICSolutions at 888-646-9437.

Operating Hours:

  • Monday: 8:00 AM - 3:00 PM
  • Tuesday - Friday: 9:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 3:00 PM
  • Sunday: Closed
  • Closed on Thanksgiving and Christmas

Visitation HOURS:

  • Monday: Only Judges, Attorneys, and Professionals will be permitted during the hours of 8:00 AM - 3:00 PM
  • Tuesday - Friday: 9:00 AM - 8:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed

Information is also available at the Main Jail and Annex Front Lobbies. All public visits are at the Video Visitation Center.