Inmate Visitation

The TouDouze Video Visitation Center is located at 222 S. Comal Video Visitation Center (2 blocks south from the Main Jail).

Operating Hours:

  • Saturday & Sunday: 7:00 a.m. – 4:00 p.m.
  • Monday, Tuesday, Wednesday: 12:00 p.m. – 9:00 p.m.
  • To register, schedule, or cancel visits ONLY: Thursday and Friday: 9:00 a.m. – 5:00 p.m.
  • The Video Visitation Center will not open on Thursday or Friday when either day is a County observed holiday.

Information is also available at the Main Jail and Annex Front Lobbies. All public visits are at the Video Visitation Center.


Effective May 30, 2020
Video Visitation Operation Hours Will Be Changing.

Monday: 9:00 a.m. - 3:00 p.m. – No Visits
Tuesday - Friday: 9:00 a.m. – 8:00 p.m.
Visitation between - 1:00 p.m. – 8:00 p.m.
Saturday: 7:00 a.m. – 3:00 p.m.
Sunday: Closed
Open on Mother’s Day, Father’s Day and Easter Sunday.

Registration & Scheduling a Visit:

  • You MUST register for a VizVox account to schedule a visit, register now!
  • Once registered you may login and schedule a visit.
  • Registration and scheduling may also be completed at the Video Visitation Center on Thursday and Friday between 9:00 a.m. and 5:00 p.m.

For more information, please visit the ICSolutions website.