Inmate – How to Schedule a Visit with an Inmate

Notices:

  1. The Visitor Video Visitation System is Available for Offsite Visits Only

The TouDouze Video Visitation Center is located at 222 S. Comal Video Visitation Center (2 blocks south from the Main Jail).

REGISTRATION & SCHEDULING A VISIT:

  • You MUST register for an ICSolutions account to schedule a visit, register now!
  • Once registered you may log in and schedule a visit.
  • Registration and scheduling may also be completed at the Video Visitation Center during the operating hours listed.

For help with registration, scheduling, technical issues or troubleshooting a problem, please contact ICSolutions at 888-646-9437.

If you feel your loved one is having suicidal feelings or ideations, please call (210) 335-6135 to report the issue.

Operating Hours:

  • Monday: 8:00 AM - 3:00 PM
  • Tuesday - Friday: 9:00 AM - 8:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed
  • Closed on Thanksgiving and Christmas

Visitation HOURS:

  • Monday: Only Judges, Attorneys, and Professionals will be permitted during the hours of 8:00 AM - 3:00 PM
  • Tuesday - Friday: 9:00 AM - 8:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed

If you have questions, comments, or concerns to please contact the Video Visitation Staff at 210-335-8270 or email at videovisitation@bexar.org.