Frequently Asked Questions

 

  1. Do I qualify for a Protective Order and if so, how do I obtain one?
  2. How do I file a case with the District Attorney’s Office?
  3. I am a victim of a crime in Bexar County, and I need to find out the status of my case at the District Attorney’s Office?
  4. I am the victim of a crime with a pending case at the DA’s Office, what should I do if the perpetrator and/or their family have been threatening and harassing me?
  5. I am a victim of crime and I would like referrals for local social services such as housing, counseling, support groups, etc. Who do I call?
  6. I have incurred bills for things like funeral/burial, medical, counseling, and/or lost wages due to a crime. Can I be reimbursed for my expenses?
  7. I have a relative or friend who has been charged with a crime and I would like to find out when they go to court?
  8. How can I find out when the defendant in my case gets out of the County Jail?
  9. My offender was sent to prison. How do I find out when they are eligible for parole?
  10. How do I file a complaint?

1. Do I qualify for a Protective Order and if so, how do I obtain one?

A victim of domestic violence, dating violence, sexual assault or child abuse may apply for a protective order, free of charge, by visiting with an advocate at the Bexar County Family Justice Center. Their phone number is 210-631-0100. Visit Bexar County Family Justice Center for more information.

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2. How do I file a case with the District Attorney’s Office?

All cases must be investigated and filed by a law enforcement agency. Please call 911 to report any crime.

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3. I am a victim of a crime in Bexar County, and I need to find out the status of my case at the District Attorney’s Office?

Call Victim Assistance at the Bexar County District Attorney’s Office at 210-335-2105.

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4. I am the victim of a crime with a pending case at the DA’s Office, what should I do if the perpetrator and/or their family have been threatening and harassing me?

Call 911 to report the threatening and harassing behavior, and then contact the DA’s Office to provide the Advocate or Prosecutor with this information and law enforcement case number. If you do not know the direct number to your Advocate or Prosecutor, please call 210-335-2311.

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5. I am a victim of crime and I would like referrals for local social services such as housing, counseling, support groups, etc. Who do I call?

Please call Victim Assistance at the Bexar County District Attorney’s Office at 210-335-2105.

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6. I have incurred bills for things like funeral/burial, medical, counseling, and/or lost wages due to a crime. Can I be reimbursed for my expenses?

Contact Monica Guillen at the Bexar County District Attorney’s Office, 210-335-2863, for assistance with Crime Victims Compensation. Crime Victims Compensation is a fund administered by the Texas Attorney General’s Office and the DA’s Office can help you apply for benefits.  Texas Attorney General’s Office 

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7. I have a relative or friend who has been charged with a crime and I would like to find out when they go to court?

Go to the Bexar County website and use the “Search Records” feature to search both County and District Court Records by the defendant’s name. Bexar County Record Search 

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8. How can I find out when the defendant in my case gets out of the County Jail?

Bexar County has a computer system called VINE (Victim Information and Notification Everyday) where you can register your telephone number with the records of a specific inmate. If that individual begins the process to bond out or be released from the County Jail the computer will contact you by phone and provide you with that information. To register call: 1-877-TX4-VINE (1-877-894-8463) or go on line to VINELink.

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9. My offender was sent to prison. How do I find out when they are eligible for parole?

Contact the Texas Department of Criminal Justice – Victim Services at 1-800-848-4284. You must have the name and date of birth of the inmate.

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10. How do I file a complaint?

You need to file your complaint with the law enforcement agency which has jurisdiction over where the offense in question was committed. The Bexar County Criminal District Attorney's Office does not accept criminal complaints via email. We cannot identify or confirm the validity of the author or sender of the email.

The District Attorney's Office only accepts cases from law enforcement agencies. This is necessary because we do not have the personnel to conduct the comprehensive investigation required to prepare cases for review and prosecution. Local law enforcement agencies have the staff to collect whatever documents are necessary, take statements from witnesses, and conduct any other investigation necessary for a complete review of the case by our office. View agencies

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