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Child Support Information Now Available From Attorney General´s Toll-Free Number Texas Attorney General Greg Abbott today announced a new service that allows non-custodial parents to obtain specific information about their child support case 24 hours a day, seven days a week by calling the agency's toll-free automated voice response system at 1-800-252-8014. With one phone call, non-custodial parents can obtain a record of their last four child support payments, dates and locations of pending court hearings, dates of service on current legal actions, availability of genetic test results, and amount due for current and past-due child support.
In addition to obtaining case-specific information, a service already available to custodial parents, callers to the Attorney General's automated voice response system can get basic information about child support and apply for services. The telephone system receives more than two million calls a month from custodial and non-custodial parents, the general public, and employers of parents who pay child support through income withholding.
Parents can also obtain specific information about their child support case by visiting Child Support Interactive accessed from the Attorney General's Web site at www.oag.state.tx.us. The general public can visit the site to learn about the child support program and apply for services. In the last 12 months, visits to Child Support Interactive have increased by 125 percent from 267,000 customer visits in March 2002 to 601,000 customer visits in March 2003.
The Attorney General's Child Support Division is directed by state and federal law to assist families who currently receive or have received public assistance and families who request child support services. Services include locating absent parents; establishing paternity for children born to unmarried parents; establishing, enforcing, and modifying child and medical support orders; and collecting and distributing child support payments. The Child Support Division handles more than 955,000 cases involving 1.2 million children.
Child Support Debt Could Result in License Suspension Some people think nonpayment of child support is not illegal and may be surprised to find they've broken the law. The Texas Attorney General revealed that as of September, 1995 custodial parents, their attorneys, or the Office of the Attorney General's Child Support Division can petition for the suspension of a state license if the person is past due on paying child support and is not trying to pay. Professional, occupational, driver licenses, and other licenses can be suspended.
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