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  1. Calendar Overlay SMWBE Workshops Calendar (4)

SMWBE Workshops Calendar

  1. OSHA Certification: 10 Hour Course Day 2

    February 23, 2018, 8:30 AM - 12:30 PM

    This OSHA authorized training course covers a variety of general industry safety and health hazards which employers may encounter. The course will emphasize: hazard identification avoidance control and prevention As a course provided through the SBDC, special attention will be paid to employee rights employer responsibilities how complaints are filed how to identify, abate, avoid and prevent job related hazards The curriculum will include information on Emergency Action Plans, Fire Prevention Plans, Fire Protection and Safety and Health Plans. Participants will learn valuable information that can be easily translated into actionable safety programs that reduce accidents your workplace and show a commitment to safety standards. The course will be taught by CJ Petitt, SPHR, MBA. CJ has over 10 years experience in teaching and assisting businesses with their safety programs. She is an authorized OSHA instructor.

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  2. Cherish Your Customers

    February 23, 2018, 10:00 AM - 1:00 PM

    Most companies focus on acquiring new customers, which is definitely important. But did you know that acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one? Focusing on that bottom line, increasing customer retention rates by 5% will increase profits by 25% to 95%. And who doesn’t want more profit? This workshop focuses on how to deliver superlative customer service to decrease your expenses and increase your revenue. Discover how companies have raised customer service to a new level. Learn practical tips to create quality relationships with your customers and clients (both internal and external) by shifting your culture to ensure that customers want to return. This workshop is designed to be highly interactive.

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  3. 1 Million Cups

    February 28, 2018, 9:15 AM - 10:15 AM

    We’re helping to build our community one cup at a time. Every week two local entrepreneurs present their business ideas to an audience of fellow entrepreneurs, advisors and mentors via a 6-minute, live presentation with audience feedback and questions. Presenters gain invaluable, supportive insight to help foster their business, and have the opportunity to network with members of the San Antonio entrepreneurial community. Audience participants hear about exciting business concepts and engage with presenters in a casual, responsive environment. Join us every Wednesday for 1 Million Cups at our beautiful Launch San Antonio space located inside the San Antonio Public Library at 600 Soledad St. Let us know you’re coming, or request to present here.

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  4. The Business Plan

    February 28, 2018, 4:00 PM - 7:00 PM

    Whether you need a business plan to map out your plan for your business or are writing a plan because you want to expand, this is the class for you. At this workshop, our experienced instructors will teach you the components of a business plan using an interactive format in a computer lab setting. Walk away from this workshop with the start of a business plan written specifically for your business, an electronic template and resources to guide you through the process! Topics discussed in this workshop include: business plan basics, feasibility process, business plan structure, and more. No food allowed in the PC Lab please. Drinks with a secure lid are permitted. The fee for this workshop is $40 with advance payment or $60 at the door. The workshop will be held at the UTSA Downtown Campus, Durango Building, Room 1.402. To find information regarding directions and parking, please go to:

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