ABOUT US Bexar County Information Services (BCIS) is the provider of information and communication technology for all Bexar County government elected officials and departments. The County Chief Information Officer, Catherine Maras, reports directly to Commissioners Court. The staff is comprised of a diverse, well-trained and highly skilled workforce dedicated to the vision of supporting the mission of Bexar County with high quality, innovative, and cost effective information and communication technology solutions.
To best serve our County government customers in providing service to County citizenry, BCIS is divided into six divisions: The Applications Development Divisionanalyzes, designs, tests, installs, and maintains the computer applications that support Bexar County business functions. Applications exist on both mainframe and PC platforms and are supported 24 hours a day, seven days a week. The County Integrated Justice System (CIJS) Development Divisionis responsible for documenting and analyzing the business requirements for all the County’s criminal justice functions; for acquiring or developing an integrated technology solution to meet the requirements; and for testing, training users, and implementing the system. The Enterprise Data Center (EDC)works behind the scenes to keep the County government’s mainframe computers operating at peak efficiency 24 hours a day, seven days a week. They’re responsible for County wide report production and large-scale printing jobs such as Tax Statements. The Geographic Information System Division (GIS)works with County offices and departments and various Community partners to plan, develop and share GIS services and projects. They help County offices and departments develop their own GIS usage capabilities through training and consultation. The Planning and Technical Services Divisionprepares and manages the BCIS budget, provides administrative support for BCIS, coordinates all telephone and radio communications for the County, provides expertise and support for video teleconferencing countywide, furnishes technical training for the entire County government, and provides techical business analysis services for all County offices and departments. The Technical Support Divisionprovides responsive customer service for all aspects of technical support for Bexar County systems customers. They provide service on all County owned PCs and printers. They also staff the Help Desk, LAN Technicians, Communications Technicians, Asset Control and Workstation Repair. To contact one of the Information Services Divisions directly please refer to their individual webpages or locate contact numbers on the BCIS Divisional Directory. |
