Why was my mail returned?

These are the most common reasons mail is rejected/returned to sender, but not an all-inclusive list:

  • No SID# or incorrect SID# on envelope to identify inmate.
  • Stickers, glue, glitter, tape, beads, string, or wire not allowed on stationery, cards or envelopes.
  • All greeting cards must be signed in ink.
  • Glitter/string/ribbons on greeting cards not allowed. 

Show All Answers

1. Why was my mail returned?
2. Why were my pictures returned?
3. Why were my books rejected?
4. Where is my mail?
5. Where is my inmate’s check/money order?