YourGOV Request Portal

Have an Non-Emergency Issue? Use YourGOV to Report It!


YourGOV is an application which allows Bexar County Citizens to report non-emergency related issues to the County. By using the YourGOV app, citizens will be able to submit an issue and track its progress from submittal to completion. Issues are brought directly into the County’s Work Management solution where they can be forwarded on to the responsible department. By entering in an address or selecting a location on the map, the Citizen will be able to view where in Bexar County their issue is located. In addition, the Citizen will be able to view issues that have been submitted by other Citizens and track their status.

Please note, YourGOV is intended for the reporting of non-emergency issues only.  If you need immediate Police or Fire response, please call 911.

YourGOV Mobile App

YourGOV
Get it from Google Play

There's an App for That!


YourGOV is available on the Apple iPhone and Android. Citizens can report an issue and be brought into the County’s work management solution. To download the YourGOV phone application, please search for it in the App Store or in the Google Play.
Get it from the AppStore

How Do I Track My Submitted Issues?


Upon Submittal, the Citizen will be able to look at the issues they have submitted by selecting the My Requests button in the upper right hand corner of the screen. To view other requests, select All Requests in the upper right hand corner. Blue dots on the map represent where different issues have been reported and the issue that is currently being viewed will have an orange halo surrounding it. The Citizen can check on their submitted issues by logging in to see what Activity has been assigned to the issue, when the issue was closed and any notes County Staff have submitted regarding the issue.

What Is the History of YourGOV?


YourGOV was developed by Cartegraph, a municipal technology provider that Bexar County has been partnering with for over 5 years to assist in providing asset and work management solutions. With over 1,000 clients in North America, the YourGOV applications are widely available. For more information on Cartegraph, please visit Cartegraph's website.

Awards & Presentations


YourGOV Troubleshooting


Having trouble with YourGOV? Please contact the YourGOV Administrators for Bexar County at 210-335-6700.
  1. Bexar County Public Works Department
    233 N. Pecos, Suite 420
    San Antonio, Texas 78207
    Phone: (210) 335-6700
    Fax: (210) 335-6713
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