On February 15, 1984 the Bexar County Commissioners Court established the Bexar County Dispute Resolution Center (BCDRC) with the advice and support of the San Antonio Bar Association. The Founding by-laws call for an Advisory Board nominated by the San Antonio Bar Association, the Bexar County District Attorney's Office and the County Commissioners. Final Board appointments are made by the Bexar County Commissioners. The BCDRC's primary focus is to provide mediation services to residents, businesses, and organizations of Bexar County at no charge. The BCDRC provides referrals to other organizations, agencies, and departments which may provide ancillary services.
The Dispute Resolution Center is funded by monies generated from filing fees assessed on civil court cases designated for the dispute resolution fund.
Each year the BCDRC serves over 6,000 clients and schedules over 2,400 cases for mediation. Furthermore, the BCDRC maintains an 82% settlement rate for all cases mediated.
We have over 150 volunteers who conduct intake interviews, make presentations promoting our services, or mediate.
20% of the volunteers are bi-lingual (English/Spanish).
Over 40% of the mediators are attorneys.
72% of the volunteers have post graduate degrees.
98% of clients surveyed are either satisfied or very satisfied with the BCDRC staff.
74% of clients surveyed indicated mediation kept them from going to court.
Settling cases through mediation referred by local courts saves the county over $2,000,000 per year.
Types of Services We Offer
Community Outreach: Need a speaker for your next meeting? We can send a team member to make a presentation about our services or set up a display at a school, resource fair, church wellness event, or neighborhood meeting.
AIM Peer Mediation Program: The AIM Program trains school administrators and students in conflict resolution. Peer Mediators help reduce the number of school disciplinary incidents, and create a more positive school environment.
Mediation: The BCDRC's mediation programs take a common-sense approach to resolve conflicts and settle disputes. We offer several types of mediation in which both parties reach a mutually acceptable understanding.